Market Size and Growth: The global smartphone repair market is significant and growing. Valued at approximately $4.92 billion in 2024, it is projected to reach $12.57 billion by 2032, demonstrating a strong Compound Annual Growth Rate (CAGR) of around 12.4% during the forecast period (2024-2032).
Another report indicates the global smartphone repair services market was valued at $46.57 billion in 2024 and is estimated to reach $126.07 billion by 2032, growing at a CAGR of 13.25% from 2025 to 2032.
The US market for cell phone repair is estimated at $4.0 billion in 2024 and is expected to reach $4.0 billion in 2025, with a Compound Annual Growth Rate (CAGR) of 0.5% over the past five years (2019-2024).
Key Drivers and Trends:
Increasing Smartphone Adoption: With nearly half the world's population using smartphones, the demand for repair services naturally rises as devices are prone to damage. Global smartphone users are expected to reach 6.8 billion in 2023, a 4.2% increase from 2022.
Cost-Effectiveness of Repair: As the cost of new smartphones increases, many consumers opt for repair as a more affordable alternative to replacement.
Growing Environmental Awareness: There's an increasing consumer preference for "green" alternatives, making repair and refurbishment more appealing than contributing to electronic waste. The global e-waste market was valued at approximately $50 billion in 2022 and could reach $79 billion by 2026.
Right to Repair Movement: Legislation in several states (like California, Colorado, Minnesota, New York, and Oregon as of March 2025) grants independent repair shops access to necessary parts and documentation, fostering growth in the repair industry.
Demand for Convenience: Consumers increasingly seek fast and convenient repair options, such as same-day services and mobile repair services where technicians come to the customer.
Durability vs. Repair: While newer smartphones are becoming more durable, potentially reducing the frequency of some repairs, the sheer volume of devices in use still drives demand for repair services. Screen damage remains a very common issue, with 78 million smartphone owners reporting damage in 2023, and 67% of those having cracked screens.